Misrepresentation on Map.ca — fake businesses, false credentials, fraudulent emergency claims, fabricated verification artifacts — damages neighbours, not just the platform. The Anti-Fraud and Misrepresentation Policy defines the fraud categories, the detection posture (signal-based, not punitive), the response ladder, the relationship with the Claim and Verification Policy, and the obligation to report identified fraud to the appropriate authority where required.
It applies to Map.ca trust-and-safety, moderation, partnerships, and any team that touches verification or commerce surfaces.
Requirements
- Detect fraud through signals, not assumptions.
- Route confirmed fraud through the documented response ladder.
Prohibitions
- Do not let AI alone declare a fraud case closed.
- Do not use fraud allegations as a moderation shortcut.