A Pin claim is the moment when someone says "this presence is mine." Map.ca treats that moment as load-bearing, because a wrong claim hands real-world control of a real-world place to the wrong person. The Claim and Verification Policy defines the verification levels (self-attested, document-verified, government-verified, community-verified, and municipal-verified), the artifacts each level requires, and the displays each level produces on the Pin.
It applies to anyone claiming a Pin, anyone disputing a claim, and the moderators who review the artifacts. The Anti-Fraud and Misrepresentation Policy sets the floor on what counts as fraud; this policy sets the floor on what counts as a real claim.
Requirements
- Choose the verification level appropriate to the claim type.
- Submit artifacts that match the chosen verification level.
- Respond to dispute requests within the documented response window.
- Route claim disputes through the Appeals Policy when contested.
Prohibitions
- Do not claim a Pin for a business, property, or organization you do not represent.
- Do not falsify verification artifacts.
- Do not bypass human review on contested claims.
- Do not use AI alone to confirm or reject a claim affecting a real person.