Emergencies test infrastructure. The Emergency and Crisis Mapping Policy defines how Map.ca responds to wildfires, floods, severe weather, search-and-rescue events, public-health crises, and large-scale civic emergencies. It defines the surge-capacity posture, the categories of information Map.ca will and will not publish (shelter locations, evacuation routes, casualty information), the coordination model with emergency response agencies, and the constraints that prevent emergency surfaces from becoming surveillance or profit surfaces.
It applies to Map.ca operations, civic surface teams, partner municipalities, and any emergency-response agency coordinating with Map.ca during a crisis.
Requirements
- Provide documented surge capacity during declared emergencies.
- Coordinate publication of crisis information with authorized response agencies.
- Protect shelter locations, evacuation routes, and victim identities by default.
- Maintain human review of any AI-assisted crisis-information output.
Prohibitions
- Do not publish shelter locations without authority approval.
- Do not profiteer from crisis surfaces (no upsells, no ads, no premium gating).
- Do not let AI alone decide what crisis information goes public.
- Do not retain emergency-period data beyond the documented crisis retention period.