Policies
Map.ca policy

Backup and Recovery Policy

How Map.ca backs up production systems, how often, and how recovery interacts with deletion rights.

Backups protect against operational failure. They must not silently undo a user’s right to delete. The Backup and Recovery Policy defines the backup cadence by data class, the encryption posture for backups, the geographic distribution, the recovery-time and recovery-point objectives, and the rule that deletion in production propagates to backups within the documented cycle so a delete is real, not a delayed restore.

It applies to engineering, security, and operations functions.

Requirements

  • Encrypt backups at rest.
  • Propagate user deletions to backups within the documented cycle.

Prohibitions

  • Do not restore deleted personal content from a backup without a documented legal basis.
  • Do not store backups in unauthorized jurisdictions.

Related policies

Security PolicyHow Map.ca protects accounts, infrastructure, secrets, and operational data day to day.Data Retention and Deletion PolicyHow long Map.ca keeps data, what happens on deletion, and how URL permanence interacts with content deletion.Data Residency PolicyDefines where Map.ca stores and processes data. Canadian-first residency wherever practical; disclosure when trusted vendors process data outside Canada.