Policies
Map.ca policy

AI Transparency Label Policy

Where and how AI usage is disclosed to users across Map.ca surfaces.

Users are entitled to know when they are looking at, or interacting with, AI. The AI Transparency Label Policy defines the surfaces that require AI labelling (AI-generated text, AI summaries, AI-suggested tags, AI-translated content, AI-assisted moderation states), the label format, the placement rules, and the accessibility requirements for the label itself.

It applies to the Map.ca product teams, the AI team, and the design team responsible for the label component.

Requirements

  • Label every AI-generated or AI-assisted user-visible output.
  • Make the label keyboard- and screen-reader-accessible.

Prohibitions

  • Do not hide the AI label in a tooltip or mouse-only affordance.
  • Do not let label visibility depend on a marketing decision.

Related policies

AI Use PolicyWhere AI is used on Map.ca, what it can and cannot do, and how humans stay responsible for outcomes.Accessibility PolicyHow Map.ca builds and maintains accessibility for seniors, Deaf, blind, low-vision, mobility-limited, neurodiverse, newcomer, and low-bandwidth users.AI Output Accuracy PolicyStandards Map.ca holds AI-generated and AI-assisted outputs to before they reach users.